Legal

End User License Agreement

Last updated July 31, 2026~10 min readcontact@getcleo.fit

Cleo is licensed to you (the End-User) by Cleo (the "Licensor"), for use only under the terms of this License Agreement. By downloading Cleo from Apple's App Store or Google's Play Store (together, the "Services"), and any update to it, you agree to be bound by all terms here.

The Services themselves aren't a party to this agreement and carry no responsibility for warranty, liability, maintenance, or support of the app — that's entirely on us. This agreement doesn't conflict with Apple's Media Services Terms or Google's Play Terms of Service.

Key points, at a glance

01

The application

In short:Cleo is an AI-powered fitness app for iOS and Android — not built to comply with HIPAA, FISMA, or GLBA.

Cleo (the "Licensed Application") is AI-powered fitness software that helps you track workouts, monitor progressive overload, log nutrition, and get personalized insights toward your health and fitness goals, customized for iOS and Android devices ("Devices").

The Licensed Application isn't tailored to comply with industry-specific regulations — including HIPAA, FISMA, or the Gramm-Leach-Bliley Act. If your use would be subject to those laws, please don't use it in that way.

02

Scope of license

In short:You get a personal, non-transferable license to install Cleo on your own devices — no sharing, reselling, or reverse engineering.

  • You're given a non-transferable, non-exclusive, non-sublicensable license to install and use Cleo on devices you own or control, as permitted by the App Store/Play Store usage rules (including via Family Sharing or volume purchasing, where applicable).
  • This license also covers any updates we provide, unless a separate license accompanies an update.
  • You may not share, sell, rent, lend, lease, or otherwise redistribute Cleo to third parties without our prior written consent.
  • You may not reverse engineer, decompile, disassemble, or attempt to derive Cleo's source code, except with our prior written consent.
  • You may not copy or alter Cleo except as expressly authorized — backup copies are only allowed on devices you own or control, and any IP notices must stay intact. If you sell a device, remove Cleo from it first.
  • Violating these obligations, or attempting to, may be subject to prosecution and damages.
  • We reserve the right to modify these licensing terms.
  • Nothing here restricts applicable third-party terms you must also comply with.
03

Technical requirements

In short:We try to keep Cleo compatible with current devices and firmware, but you're responsible for checking your device meets the requirements.

  • We attempt to keep Cleo updated for new firmware and hardware, but you have no entitlement to any specific update.
  • It's your responsibility to confirm your device meets the technical specifications needed to run Cleo.
  • We reserve the right to modify technical specifications at any time.
04

Maintenance and support

In short:We (not Apple or Google) provide any maintenance and support for Cleo.

We're solely responsible for maintenance and support of Cleo — reach us at the email listed in the App Store or Play Store listing (or contact@getcleo.fit). Apple and Google have no obligation whatsoever to provide maintenance or support for the app.

05

Use of data

In short:We may access technical data about your device and app usage to support, maintain, and improve Cleo — governed by our Privacy Policy.

You acknowledge that we can access and adjust your downloaded app content and personal information, subject to our Privacy Policy. We may periodically collect technical data about your device, system, and app software to offer support, facilitate updates, and improve our products — using this data in ways that don't personally identify you.

06

User-generated contributions

In short:If Cleo lets you post content (comments, forum posts, etc.), you confirm it's lawful, non-infringing, and something you have the rights to share.

If Cleo offers ways to chat, comment, or contribute content ("Contributions"), those may be visible to other users and third-party platforms, and should be treated as non-confidential. By posting, you represent that your Contributions:

  • Don't infringe anyone's copyright, patent, trademark, trade secret, or moral rights
  • Are original to you, or you hold the necessary rights/licenses to share them
  • Have consent from any identifiable individuals featured in them
  • Aren't false, inaccurate, or misleading
  • Aren't spam, unsolicited advertising, or chain letters
  • Aren't obscene, violent, harassing, or otherwise objectionable
  • Don't ridicule, threaten, or promote violence against anyone
  • Don't break any applicable law or regulation
  • Don't violate anyone's privacy or publicity rights
  • Don't involve child exploitation in any form
  • Don't include offensive content tied to race, origin, gender, or disability

Violating this may result in termination or suspension of your rights to use Cleo.

07

Contribution license

In short:Posting Contributions grants us a broad license to use them, but you keep ownership — we're just not obligated to monitor everything you post.

By posting Contributions (or linking a social account to make them accessible), you grant us an unrestricted, worldwide, royalty-free license to host, use, reproduce, distribute, and adapt them across any media, for any purpose — including your name, image, and voice — and you waive moral rights in them to the extent the law allows.

We don't claim ownership over your Contributions — you keep full ownership and related IP rights. We're not liable for statements you make in them, and you agree not to pursue legal action against us over your own Contributions. We can edit, recategorize, or delete Contributions at our discretion, with no obligation to monitor them.

08

Liability

In short:Our liability is limited to intent and gross negligence, except for breaches of essential duties or harm to life, limb, or health.

Our responsibility for violations of obligations and tort is limited to intent and gross negligence. We're also liable for slight negligence only where it breaches an essential contractual duty — and even then, liability is capped at foreseeable, contractually typical damages. This limitation doesn't apply to injuries to life, limb, or health.

09

Warranty

In short:We warrant Cleo is malware-free and works as documented — report defects within 30 days of discovery.

  • We warrant Cleo is free of spyware, trojans, viruses, or other malware at the time of download, and that it works as described in the user documentation.
  • No warranty applies if the app has been modified without authorization, handled improperly, combined with inappropriate hardware/software, or affected by factors outside our control.
  • Inspect Cleo immediately after installing and notify us of any issues without delay — see Contact Information. Defect reports are considered if emailed within 30 days of discovery.
  • If we confirm a defect, we'll choose to either fix it or provide a substitute.
  • If Cleo fails to meet an applicable warranty, you can notify the Services Store Operator (Apple/Google) for a refund of the purchase price — beyond that, the Store Operator has no further warranty obligation.
  • For entrepreneurs/businesses, any claim based on faults expires 12 months after the app was made available to you. Consumers get the statutory limitation period under applicable law.
10

Product claims

In short:We — not Apple or Google — are responsible for any claims related to the app itself, including product liability and legal compliance.

We, not the Services, are responsible for addressing claims relating to Cleo or your use of it, including:

  • Product liability claims
  • Claims that Cleo fails to meet an applicable legal or regulatory requirement
  • Claims under consumer protection, privacy, or similar legislation — including anything related to HealthKit or HomeKit integration, if applicable
11

Legal compliance

In short:You confirm you're not located in a US-embargoed country or on a restricted-party list.

You represent and warrant that you're not located in a country subject to a US government embargo, or designated by the US government as a "terrorist supporting" country, and that you're not on any US government list of prohibited or restricted parties.

12

Contact information

For general inquiries, complaints, questions, or claims about Cleo, contact:

Cleo

New Delhi, India

contact@getcleo.fit

13

Termination

In short:This license lasts until you or we end it — if you break its terms, your rights end automatically.

This license is valid until terminated by us or by you. Your rights terminate automatically, without notice, if you fail to comply with any term of this agreement. Upon termination, you must stop using Cleo and destroy all copies of it, full or partial.

14

Third-party terms of agreements and beneficiary

In short:We'll comply with Apple's and Google's developer terms, and both companies can enforce this agreement against you as third-party beneficiaries.

We represent that we'll comply with applicable third-party terms of agreement when operating Cleo. Per Apple's and Google's minimum EULA terms requirements, both companies and their subsidiaries are third-party beneficiaries of this agreement — meaning that once you accept these terms, both Apple and Google have the right to enforce this agreement against you directly.

15

Intellectual property rights

In short:We — not Apple or Google — handle any third-party claims that Cleo infringes their intellectual property rights.

If a third party claims that Cleo, or your possession and use of it, infringes their intellectual property rights, we — not the Services — are solely responsible for investigating, defending, settling, and resolving any such claim.

16

Applicable law

In short:This agreement is governed by the laws of India, excluding conflict-of-law rules.

This agreement is governed by the laws of India, excluding its conflict-of-law rules.

17

Miscellaneous

In short:If part of this agreement is invalid, the rest still stands — and changes must be made in writing.

If any term of this agreement is or becomes invalid, the rest remains unaffected — invalid terms are replaced with valid ones that best achieve the original intent. Collateral agreements, changes, and amendments are only valid if made in writing, and this writing requirement itself can only be waived in writing.