We are Cleo ("Company," "we," "us," or "our"). We operate the Cleo mobile app — an AI-powered fitness tracking app that helps you log workouts, track progressive overload, monitor exercise history, and get personalized insights to improve your training over time — along with any other related products and services that link to these terms (collectively, the "Services").
By accessing the Services, you agree you've read, understood, and are bound by these terms. If you don't agree with all of them, you must stop using the Services immediately. We'll give prior notice of scheduled changes; updates take effect seven days after notice, except for security updates, new features, bug fixes, or as required by a court order, which apply immediately. Continuing to use Cleo after a change takes effect means you accept the updated terms. The Services are intended for users at least 18 years old — persons under 18 may not use or register for them.
Key points, at a glance
An AI-powered fitness app for logging workouts, tracking progressive overload, and getting personalized training insights.
You must be at least 18 (or the age of majority where you live) to register or use the app.
We do — the code, design, and branding. You get a limited license to use it, not to copy or resell it.
Subscriptions auto-renew and are managed through your Apple App Store or Google Play account.
No scraping, reverse engineering, impersonation, harassment, or using the app for competing or fraudulent purposes.
We try informal negotiation first, then binding arbitration in New Delhi, India, under Indian law.
Yes — we disclaim warranties to the fullest extent the law allows, and cap our liability accordingly.
Email contact@getcleo.fit for anything — complaints, questions, or copyright concerns.
Our services
In short:Cleo isn't built to comply with industry-specific regulations like HIPAA, FISMA, or GLBA — don't use it in contexts that require that.
Information provided through the Services isn't intended for distribution in any jurisdiction where that would violate local law. If you access the Services from elsewhere, you're responsible for complying with your local laws.
The Services aren't tailored to comply with industry-specific regulations — including HIPAA, FISMA, or the Gramm-Leach-Bliley Act. If your use would be subject to those laws, please don't use the Services in that way.
Intellectual property rights
In short:We own the app's content and trademarks. You get a limited, personal license to use it — not to copy, resell, or exploit it commercially.
Our intellectual property
We own or license all intellectual property in the Services — source code, databases, functionality, software, design, audio, video, text, photos, and graphics ("Content"), plus our trademarks and logos ("Marks"). These are protected by copyright, trademark, and related laws worldwide, and provided "as is" for your personal, non-commercial use only.
Your use of our Services
As long as you follow these terms — including Prohibited Activities— we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print Content you've properly accessed, solely for personal, non-commercial use. Beyond that, no part of the Services or Content may be copied, republished, sold, licensed, or otherwise commercially exploited without our written permission. Contact contact@getcleo.fit for other uses.
Your submissions and contributions
Submissions (questions, comments, ideas, feedback you send us directly) become ours — you assign us all IP rights in them, for any lawful purpose, without compensation.
Contributions(anything you post, upload, or transmit through features like forums or comments, if we offer them) may be publicly viewable. By posting Contributions, you grant us a broad, worldwide, royalty-free license to use, reproduce, distribute, and adapt them for any purpose — and you confirm you own the rights to do so, that they don't violate anyone else's rights or the law, and that you're responsible for what you post. We can remove or edit Contributions at our discretion, and may suspend your account or report you to authorities if they breach these terms.
If you believe something on the Services infringes your copyright, see Copyright Infringements below.
User representations
In short:By using Cleo, you confirm your account info is accurate, you're of legal age, and you won't use the app for anything illegal or automated.
By using the Services, you represent and warrant that:
- Your registration information is true, accurate, current, and complete, and you'll keep it updated
- You have the legal capacity to agree to these terms
- You're not a minor in your jurisdiction
- You won't access the Services through bots, scripts, or other automated means
- You won't use the Services for any illegal or unauthorized purpose
- Your use won't violate any applicable law or regulation
If any information you provide turns out to be untrue, inaccurate, or incomplete, we can suspend or terminate your account and refuse further use of the Services.
User registration
In short:You're responsible for keeping your password confidential and for all activity under your account.
You may need to register to use the Services. Keep your password confidential — you're responsible for everything that happens under your account. We may remove, reclaim, or change a username at our discretion if we consider it inappropriate or objectionable.
Purchases and payment
In short:Payments are in US dollars; keep your payment details current so transactions and charges go through smoothly.
Accepted payment methods include Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. You agree to keep your account and payment information current and accurate, and to promptly update it (email, payment method, card expiration) so we can complete transactions and reach you as needed. Sales tax is added where required. We may change prices at any time. All payments are in US dollars.
By placing an order, you authorize us to charge your chosen payment method for the amount owed. We can correct pricing errors even after requesting or receiving payment, and reserve the right to refuse orders, limit quantities per person or household, or restrict orders that appear to come from resellers or distributors.
Subscriptions
In short:Subscriptions auto-renew, come with a 7-day free trial, and are canceled through your App Store or Google Play account settings.
Billing and renewal
Your subscription continues and auto-renews unless canceled. By subscribing, you consent to recurring charges to your payment method without needing approval for each individual charge, until you cancel. Billing cycle length depends on the plan you choose.
Free trial
New users get a 7-day free trial. At the end of the trial, your account is charged according to the subscription you selected.
Cancellation
Cancel anytime through your Apple App Store or Google Play account subscription settings. Cancellation takes effect at the end of your current paid term. Questions or concerns: contact@getcleo.fit.
Fee changes
We may change subscription fees from time to time and will notify you of price changes in line with applicable law.
Software
In short:Any software we provide is licensed to you 'as is,' for use with the Services only — not to be redistributed.
If software we include comes with its own end-user license agreement (EULA), that governs its use. Otherwise, we grant you a non-exclusive, revocable, personal, non-transferable license to use it solely with the Services. All software is provided "as is" without warranty of any kind, and you accept the risk of using it. You may not redistribute it except as these terms or a EULA allow.
Prohibited activities
In short:No scraping, hacking, impersonation, malware, harassment, spamming, reverse engineering, or using Cleo to compete with us or run your own commercial venture.
You may only use the Services for their intended purpose, not for unapproved commercial ventures. As a user, you agree not to:
- Systematically scrape or collect data to build a competing collection or database
- Trick, defraud, or mislead us or other users, including phishing for account credentials
- Circumvent or disable security features of the Services
- Disparage, tarnish, or otherwise harm us or the Services in our view
- Use information from the Services to harass or harm another person
- Misuse support channels or submit false abuse reports
- Use the Services in a way that breaks applicable law
- Frame or link to the Services without authorization
- Upload viruses, malware, or excessive/repetitive content that disrupts the Services
- Use bots, scrapers, or data-mining tools against the Services
- Remove copyright or proprietary notices from any Content
- Impersonate another user or person
- Upload tracking mechanisms like web bugs or spyware
- Interfere with or overburden the Services or connected networks
- Harass, threaten, or intimidate our staff or agents
- Try to bypass access restrictions on the Services
- Copy or adapt the Services' underlying code
- Decompile, disassemble, or reverse engineer the Services except as permitted by law
- Use automated scripts, spiders, or offline readers against the Services
- Use a buying or purchasing agent to transact on the Services
- Collect usernames/emails for unsolicited messaging or create accounts by automated means
- Use the Services to compete with us or for an unapproved revenue-generating venture
- Advertise or sell goods/services through the Services without authorization
- Sell or transfer your profile
- Engage in unlawful or fraudulent activity
- Attempt unauthorized access to the Services or other accounts
User generated contributions
In short:If Cleo lets you post content (comments, forum posts, etc.), you confirm it's lawful, non-infringing, and something you have the rights to share.
If the Services offer ways to chat, comment, or otherwise contribute content ("Contributions"), those Contributions may be visible to other users and through third-party sites, and should be treated as non-confidential. By posting, you represent that your Contributions:
- Don't infringe anyone's copyright, trademark, trade secret, or moral rights
- Are original to you, or you hold the rights/licenses needed to share them
- Have consent from any identifiable individuals featured in them
- Aren't false, misleading, or inaccurate
- Aren't spam, unsolicited advertising, or chain letters
- Aren't obscene, violent, harassing, or otherwise objectionable
- Don't ridicule, threaten, or promote violence against anyone
- Don't break any applicable law or regulation
- Don't violate anyone's privacy or publicity rights
- Don't involve child exploitation in any form
- Don't include offensive content tied to race, origin, gender, or disability
Violating any of this can lead to suspension or termination of your access.
Contribution license
In short:Posting Contributions grants us a broad license to use them, but you keep ownership — we just don't have to monitor everything you post.
By posting Contributions, you grant us an unrestricted, worldwide, royalty-free license to host, use, reproduce, distribute, and adapt them across any media, for any purpose. This applies to your name, image, and any trademarks or logos you include, and you waive moral rights in the Contributions to the extent the law allows.
We don't claim ownership over your Contributions — you keep full ownership and any related IP rights. We're not liable for statements you make in them, and you agree not to pursue legal action against us over your own Contributions. We can edit, recategorize, or delete Contributions at our discretion, though we're under no obligation to monitor them.
Mobile application license
In short:You get a limited, personal license to install and use the Cleo app on your own devices — not to modify, resell, or repurpose it.
Use license
We grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices you own or control. You may not: reverse engineer or decompile it (except where law permits); modify or create derivative works from it; violate laws while using it; remove proprietary notices; use it for unapproved commercial purposes; make it available to multiple users/devices at once; build a competing product from it; use it to send spam or automated queries; or use our IP to build competing apps, accessories, or devices.
Apple and Android devices
If you got the app via the Apple App Store or Google Play (each an "App Distributor"): your license is limited to devices running the corresponding OS, under that store's usage rules; we — not the App Distributor — are responsible for support; refund requests for a non-conforming app go through the App Distributor per their policies; you confirm you're not in a US-embargoed country or on a restricted-party list; you must follow relevant third-party terms (e.g. your carrier's data agreement); and App Distributors are third-party beneficiaries of this license, entitled to enforce it against you.
Third-party websites and content
In short:Links to other sites or third-party content in the app aren't vetted by us — use them at your own risk.
The Services may link to third-party websites or include third-party content. We don't investigate, monitor, or endorse them, and we're not responsible for their accuracy, opinions, or privacy practices. Leaving Cleo to visit them is at your own risk, and these terms no longer apply once you do. Any purchases made through third-party sites are strictly between you and them — we hold no responsibility for those transactions or any harm arising from them.
Services management
In short:We can monitor for violations, restrict or remove content, and manage the Services to protect our rights and keep things running properly.
We reserve the right (but not the obligation) to monitor for violations of these terms, take legal action against violators including reporting to law enforcement, restrict or disable access to Contributions, remove excessive or burdensome content, and otherwise manage the Services to protect our rights and ensure proper functioning.
Privacy policy
In short:Using Cleo means agreeing to our Privacy Policy too — it's incorporated into these terms.
Review our Privacy Policy. By using the Services, you agree to be bound by it. The Services are hosted in the United States — if you access them from elsewhere with different data protection laws, continuing to use Cleo means you consent to your data being transferred to and processed in the United States.
Copyright infringements
In short:If you believe content on Cleo infringes your copyright, notify us — false claims can carry legal liability.
If you believe material on the Services infringes a copyright you own, notify us immediately using the contact details below. We'll forward your notification to whoever posted the material. Be aware that misrepresenting infringement claims can carry legal liability — if you're unsure whether something actually infringes your copyright, consider consulting an attorney first.
Term and termination
In short:We can deny access to or terminate your account at any time, for any reason, without notice — particularly for breaching these terms.
These terms stay in effect while you use the Services. We reserve the right, at our sole discretion and without notice, to deny access to or use of the Services (including blocking IP addresses) to anyone for any reason — including breach of these terms or applicable law — and to terminate your account or delete any content you've posted at any time.
If we terminate or suspend your account, you may not register a new one under your name, a fake name, or someone else's name. We may also pursue civil, criminal, or injunctive legal action as appropriate.
Modifications and interruptions
In short:We can change, suspend, or discontinue the Services at any time without notice or liability to you.
We can change, modify, or remove content on the Services at any time, at our sole discretion, with no obligation to keep information updated. We're not liable for any modification, price change, suspension, or discontinuance. We can't guarantee constant availability — expect occasional downtime for maintenance or technical issues, and we're not liable for any loss or inconvenience that results.
Governing law
In short:These terms are governed by the laws of India, and Indian courts have exclusive jurisdiction over disputes.
These terms are governed by the laws of India. Cleo and you both irrevocably consent that Indian courts have exclusive jurisdiction to resolve any dispute connected to these terms.
Dispute resolution
In short:Disputes go through 30 days of informal negotiation first, then binding arbitration in New Delhi — individually, not as a class action.
Informal negotiations
Before either of us starts arbitration, we agree to try resolving any dispute informally for at least 30 days, starting from written notice of the dispute.
Binding arbitration
If informal negotiation doesn't resolve it, disputes go to binding arbitration under UNCITRAL Arbitration Rules, with a single arbitrator, seated in New Delhi, India, conducted in English, under Indian substantive law.
Restrictions
Arbitration is limited to the dispute between us individually — no joining with other proceedings, no class actions, and no representative claims on behalf of others.
Exceptions
Disputes over intellectual property validity, theft, privacy invasion, unauthorized use, or requests for injunctive relief aren't subject to informal negotiation or arbitration — those go to court in the jurisdiction named above.
Corrections
In short:We may have typos or inaccuracies in app content, and we can correct or update them anytime without notice.
Information on the Services may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct these and update information at any time without prior notice.
Disclaimer
In short:The Services are provided 'as is' and 'as available' — use them at your own risk; we disclaim warranties to the extent the law allows.
We disclaim all warranties, express or implied — including merchantability, fitness for a particular purpose, and non-infringement — to the fullest extent the law allows. We don't warrant the accuracy or completeness of Services content or linked sites, and we're not liable for errors, personal injury or property damage from your use of the Services, unauthorized access to our servers, transmission interruptions, viruses transmitted through the Services by third parties, or losses from content posted through the Services. We don't endorse or take responsibility for third-party products or services advertised through the app — use your best judgment.
Limitations of liability
In short:We're not liable for indirect or consequential damages, and any liability we do have is capped.
We, our directors, employees, and agents won't be liable to you or any third party for indirect, consequential, incidental, special, or punitive damages — including lost profit, lost revenue, or data loss — arising from your use of the Services, even if we've been warned such damages were possible. Where liability does apply, it's capped at the amount you paid us, if any, during the two months before the claim arose. Some jurisdictions don't allow these limitations, so some or all of this may not apply to you.
Indemnification
In short:You agree to cover our legal costs if a third-party claim arises from your misuse of the Services or breach of these terms.
You agree to defend, indemnify, and hold us harmless — including our affiliates, officers, and employees — from any claim or demand (including reasonable legal fees) arising from: your Contributions; your use of the Services; breach of these terms; breach of your representations and warranties; violating a third party's rights; or harmful acts toward another user you connected with through Cleo. We may take over the defense of such a claim at your expense, and you agree to cooperate with us.
User data
In short:We back up data related to your use of the Services regularly, but you're responsible for the data you generate — we're not liable for loss or corruption.
We maintain data you transmit through the Services to help manage performance, and perform regular backups. You're solely responsible for data you transmit or generate through your use of Cleo. We have no liability for loss or corruption of such data, and you waive any right of action against us for it.
Electronic communications, transactions, and signatures
In short:Using Cleo, emailing us, or filling out forms counts as electronic communication — you consent to that and to electronic signatures/records.
Visiting the Services, emailing us, and completing online forms all constitute electronic communications. You consent to receiving communications electronically and agree that this satisfies any legal requirement that communication be in writing. You agree to the use of electronic signatures, contracts, and records, and waive any requirement for an original signature or non-electronic record-keeping under applicable law.
California users and residents
In short:Unresolved complaints from California residents can be escalated to the state's Department of Consumer Affairs.
If a complaint with us isn't resolved satisfactorily, you can contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.
Miscellaneous
In short:These terms are the entire agreement between us; if any part is unenforceable, the rest still stands.
These terms (plus any policies or operating rules we post) form the entire agreement between you and us. Our failure to enforce a right doesn't waive it. We may assign our rights and obligations to others at any time. We're not liable for delays or failures caused by circumstances beyond our reasonable control. If any part of these terms is found unlawful or unenforceable, the rest remains valid. Nothing here creates a partnership, employment, or agency relationship between us. These terms won't be construed against us just because we drafted them.
Contact us
To resolve a complaint or get more information about using the Services, contact us at:
Social media
In short:If you link a third-party account (like Google or Apple sign-in), we may access limited profile info from it — governed by that provider's own terms.
You can link your account to third-party accounts by giving us your login or authorizing our access. You confirm you're entitled to share that access without breaching the third party's terms. We may access and store content from that linked account to make it available through Cleo, and may exchange information with it as disclosed when you link it. Your relationship with that third-party provider is governed solely by your agreement with them — we don't review that content for accuracy or legality. You can disconnect a linked account anytime via account settings or by contacting us; we'll attempt to delete data obtained through it, aside from your username and profile picture.